1. Booking Policy:
- All reservations must be guaranteed with a valid credit card.
- Bookings can be made via our website, phone, or through authorized travel agents.
2. Cancellation Policy:
- Cancellations made 48 hours prior to the arrival date will receive a full refund.
- Cancellations made within 48 hours will incur a one-night charge.
- No-shows will be charged the full amount of the reservation.
3. Check-In and Check-Out:
- Check-in time is 2:00 PM; check-out time is 11:00 AM.
- Early check-in and late check-out may be available upon request and subject to availability.
4. Payment:
- Full payment is required upon check-in.
- We accept cash, credit cards, and mobile payment options.
5. Guest Policy:
- Registered guests only are allowed in the rooms.
- Maximum occupancy per room must be adhered to as per the booking confirmation.
6. Damage and Liability:
- Guests are responsible for any damage caused to hotel property during their stay.
- The hotel is not liable for loss or damage to personal belongings.
7. Pets:
- Pets are not allowed on the premises unless specified in the booking.
8. Smoking Policy:
- Smoking is prohibited in all indoor areas of the hotel. Designated smoking areas are available.
9. Privacy Policy:
- Guest information is kept confidential and will not be shared with third parties without consent.
10. Changes to Terms:
- Hotel Rising Sun reserves the right to modify these terms and conditions at any time. Guests will be informed of any changes prior to their stay.